Hi, When I point my browser I get the 500 error page: >Internal Server Error >The server encountered an internal error or misconfiguration and was unable to complete your request. >Please contact the server administrator, [EMAIL PROTECTED] and inform them of the time the error occurred, and anything you might have done that >>may have caused the error. >More information about this error may be available in the server error log.
In the log file: [Wed Oct 22 15:29:54 2003] [error] [client 212.254.30.2] Premature end of script headers: /opt/otrs/bin/cgi-bin/ installer.pl And: [EMAIL PROTECTED] [/usr/local/apache/logs]# perl -cw /opt/otrs/bin/cgi-bin/installer.p /opt/otrs/bin/cgi-bin/installer.pl syntax OK [EMAIL PROTECTED] [/usr/local/apache/logs]# perl -cw /opt/otrs/bin/cgi-bin/index.pl /opt/otrs/bin/cgi-bin/index.pl syntax OK **************************** Matteo Forni New Solutions Kraus e Moor Technical Administrator Tel: +41 (0)79 636 00 03 [EMAIL PROTECTED] -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Robert Kehl Sent: mercoled�, 22. ottobre 2003 15:17 To: User questions and discussions about OTRS. Subject: Re: [otrs] Installer problem On Saturday, October 11, 2003 2:11 PM Matteo Forni <[EMAIL PROTECTED]> wrote: > No, > The error appear when I try to run ./installer.pl from the command > line. I run it on a RedHat 8 system. Which way did you install OTRS? Which Apache version do you use, 1.3 or 2.0? Try to point your browser to http://localhost/otrs/installer.pl - same errors? What do these say? perl -cw /opt/otrs/bin/cgi-bin/index.pl perl -cw /opt/otrs/bin/cgi-bin/installer.pl What does Apache's error_log say, found in /var/log/httpd/error_log or /var/log/www/error_log or /var/log/apache/error_log or similar. hth, Robert Kehl _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
