I tried but when it gives me the 500 error and when I try to run ./installer.pl from the command line:
[Wed Oct 22 20:53:37 2003] installer.pl: Use of uninitialized value in substitution (s///) at /opt/otrs/bin/cgi-bin/../../Kernel/Modules/Installer.pm line 44. [Wed Oct 22 20:53:37 2003] installer.pl: Use of uninitialized value in concatenation (.) or string at /opt/otrs/bin/cgi-bin/../../Kernel/Modules/Installer.pm line 56. [Wed Oct 22 20:53:37 2003] installer.pl: Use of uninitialized value in concatenation (.) or string at /opt/otrs/bin/cgi-bin/../../Kernel/Modules/Installer.pm line 75. Content-Type: text/html; charset=iso-8859-15; X-Powered-By: OTRS 1.1.3 - Open Ticket Request System (http://otrs.org) X-Wanted: I think you are smart. I'm looking for smart people! Expires: Tue, 1 Jan 1980 12:00:00 GMT Cache-Control: no-cache Pragma: no-cache <!-- OTRS: Copyright 2001-2003, OTRS Project. This Software is under the GPL. --> <!-- Web: http://otrs.org/ - Lists: http://lists.otrs.org/ --> <!-- GNU Public License: http://www.gnu.org/licenses/gpl.txt --> <html> <head> <title>OTRS :: License</title> <style type="text/css"> <!-- body { font-family:Geneva,Helvetica,Arial,sans-serif;font-size:11pt;background- color:#bbddff;color:black; } a { color:#557799;} And so on. Help me please! **************************** Matteo Forni New Solutions Kraus e Moor Technical Administrator Tel: +41 (0)79 636 00 03 [EMAIL PROTECTED] -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Robert Kehl Sent: mercoled�, 22. ottobre 2003 20:47 To: User questions and discussions about OTRS. Subject: Re: [otrs] Installer problem On Wednesday, October 22, 2003 3:52 PM Matteo Forni <[EMAIL PROTECTED]> wrote: > In the log file: > [Wed Oct 22 15:29:54 2003] [error] [client 212.254.30.2] Premature end > of script headers: /opt/otrs/bin/cgi-bin/ installer.pl Recheck the syntax of your Config.pm file, there must be something wrong. Always add your settings between the huge comment blocks "Start of your own config options!!!" and "End of your own config options!!!" - nowhere else. Leave everything untouched. If you think you messed up your Config.pm, create a fresh one and start over: mv /opt/otrs/Kernel/Config.pm /opt/otrs/Kernel/Config.pm.bad cp /opt/otrs/Kernel/Config.pm.dist /opt/otrs/Kernel/Config.pm hth, Robert Kehl _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
