On Wednesday, October 22, 2003 8:55 PM
Matteo Forni <[EMAIL PROTECTED]> wrote:
> I tried but when it gives me the 500 error and when I try to run
> ./installer.pl from the command line:
>
> [Wed Oct 22 20:53:37 2003] installer.pl: Use of uninitialized value in
> substitution (s///) at
> /opt/otrs/bin/cgi-bin/../../Kernel/Modules/Installer.pm line 44.
> [Wed Oct 22 20:53:37 2003] installer.pl: Use of uninitialized value in
> concatenation (.) or string at
> /opt/otrs/bin/cgi-bin/../../Kernel/Modules/Installer.pm line 56.
> [Wed Oct 22 20:53:37 2003] installer.pl: Use of uninitialized value in
> concatenation (.) or string at
> /opt/otrs/bin/cgi-bin/../../Kernel/Modules/Installer.pm line 75.

What is the file Id of installer.pm? Read line 5, please.

> Help me please!

At least, we try to. Heads up, Matteo, we'll get you through.

Robert Kehl

>
>
> ****************************
> Matteo Forni
> New Solutions Kraus e Moor
> Technical Administrator
> Tel: +41 (0)79 636 00 03
> [EMAIL PROTECTED]
>
>
> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf
> Of Robert Kehl
> Sent: mercoled�, 22. ottobre 2003 20:47
> To: User questions and discussions about OTRS.
> Subject: Re: [otrs] Installer problem
>
>
> On Wednesday, October 22, 2003 3:52 PM
> Matteo Forni <[EMAIL PROTECTED]> wrote:
>> In the log file:
>> [Wed Oct 22 15:29:54 2003] [error] [client 212.254.30.2] Premature
>> end
>
>> of script headers: /opt/otrs/bin/cgi-bin/ installer.pl
>
> Recheck the syntax of your Config.pm file, there must be something
> wrong. Always add your settings between the huge comment blocks "Start
> of your own config options!!!" and "End of your own config
> options!!!" - nowhere else. Leave everything untouched.
>
> If you think you messed up your Config.pm, create a fresh one and
> start over:
>
>   mv /opt/otrs/Kernel/Config.pm /opt/otrs/Kernel/Config.pm.bad
>   cp /opt/otrs/Kernel/Config.pm.dist /opt/otrs/Kernel/Config.pm
>
> hth,
>
> Robert Kehl
>
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--
Wir sind hier her gefahren und haben gesagt: Okay, wenn wir verlieren,
fahren wir wieder nach Hause.
Marco Rehmer

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