On Friday, March 19, 2004 3:53 PM
L. Mark Stone <[EMAIL PROTECTED]> wrote:
> Robert, I'm not a programmer, (although I did study Fortran, Assembler
> and Cobol in university...), but can you tell me, in plain language,
> what GenericAgent.pl needs to get its work done?
A readable Kernel/Config/GenericAgent.pm, and the surrounding OTRS env.
Finished.
> My statistics professor told me "Never confuse correlation with
> causation!" and even though the error is about GA.pm, I can't help but
> wonder if I shouldn't be looking more towards GA.pl's environment.
You may well try to copy a recent version of bin/GenericAgent.pl over
your existing version. Did you ever do anything in there? If so, chance
are GenericAgent.pl somehow got rendered unfunctional.
> Thank you for your persistence and patience with me!
You're welcome - we will get this done...
Robert Kehl
--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
http://www.otrs.de/ :: Tel. +49 (0)6172 4832388
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