On Thu, 2004-03-18 at 11:21, Robert Kehl wrote: > Please don't reply to me personally and to the list, as the latter gets > lost then for me, so I cannot simply reply but have to fiddle a bit. > Thanks. OK, no problem!
> > On Thursday, March 18, 2004 4:43 PM > L. Mark Stone <[EMAIL PROTECTED]> wrote: > >>> This is a SuSE 9 system, and I installed OTRS from rpm. I even reran > >>> the SetPermissions script again, to be sure. > >> Could you cite the exact filename, please? > > Sure! /opt/otrs/bin/SetPermissions.sh > > I meant the rpm... Ah! It's the one from the link on your web site. ;-) ftp://ftp.gwdg.de/pub/misc/otrs/RPMS/suse/9.x/otrs-1.2.2-01.i386.rpm > > >> Would you be so kind to diff the attached GA.pm against yours? > > [EMAIL PROTECTED]:~/Downloads/otrs> diff GenericAgent.pm-Mark > > A working OTRS - fine. > A correct GA - even better. > GA not working at all - priceless! > > To be sure, the queue to empty is labeled _Junk_, not _junk_? It is not > a subqueue of some other queue, in which case the name were > _otherQueue::Junk_? The queue is indeed labeled "Junk", not "junk". So much for priceless! Thanks! Mark -- ______________________________________________________________ L. Mark Stone President Reliable Networks of Maine, LLC 477 Congress Street, 5th Floor Portland, ME 04107 Tel: (207) 772-5678 Cell: (917) 597-2057 Email: [EMAIL PROTECTED] Web: http://www.RNoME.com _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
