Hello,
I would like to change the 'To:' field in the New Ticket window. By default I see Junk, Misc, Postmaster, and Raw. I would like to delete these and make my own options. As I understand it these are the default queues in OTRS. Is there a way to change these? (I tried creating customer queues, but they didn't show up!)
Thanks!
Andrew
Andrew Whalen
CTO�������
NetDialog bv
Virtualizing Technology.
http://www.netdialog.biz
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