Hey

Yes, dns is working with no problems.  This machine is our secondary name 
server.


[EMAIL PROTECTED] [~]# service named start
Starting named:                                            [  OK  ]
[EMAIL PROTECTED] [~]# dig @82.102.6.17 webhs.pt

; <<>> DiG 9.2.4 <<>> @82.102.6.17 webhs.pt
; (1 server found)
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 10896
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 2

;; QUESTION SECTION:
;webhs.pt.                      IN      A

;; ANSWER SECTION:
webhs.pt.               14400   IN      A       82.102.6.17

;; AUTHORITY SECTION:
webhs.pt.               86400   IN      NS      ns2.webhs.pt.
webhs.pt.               86400   IN      NS      ns1.webhs.pt.

;; ADDITIONAL SECTION:
ns1.webhs.pt.           14400   IN      A       82.102.6.24
ns2.webhs.pt.           14400   IN      A       82.102.6.32

;; Query time: 0 msec
;; SERVER: 82.102.6.17#53(82.102.6.17)
;; WHEN: Mon Jun 25 17:54:12 2007
;; MSG SIZE  rcvd: 110



  ----- Original Message ----- 
  From: LQ Marshall 
  To: 'User questions and discussions about OTRS.org' 
  Sent: Monday, June 25, 2007 5:02 PM
  Subject: RE: [otrs] Software error


  Don't know for certain but looking at the error message it give the hint that 
the error is related to DNS.  Is the server able to resolve DNS (MX & A) 
queries?  My first look is whether name server resolution is functioning.

  LQ



----------------------------------------------------------------------------
    From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Miguel Silva 
Costa
    Sent: Monday, June 25, 2007 11:37 AM
    To: User questions and discussions about OTRS.org
    Subject: Re: [otrs] Software error


    Hello again


    I am sorry to repeat myself, but we are unnable to reply to our customers 
using OTRS, so we are having big problems. Doesn't anyone know how to solve 
this?


    Thank you for your time

      ----- Original Message ----- 
      From: Silva Costa 
      To: [email protected] 
      Sent: Sunday, June 24, 2007 6:42 PM
      Subject: [otrs] Software error


      Hi All


      When I try to Reply to a ticket I get this:

      Software error:
      Modification of a read-only value attempted at 
/usr/lib/perl5/site_perl/5.8.8/i686-linux/Net/DNS/Question.pm line 47. 
      For help, please send mail to the webmaster ([EMAIL PROTECTED]), giving 
this error message and the time and date of the error. 


      We have been using OTRS for more than 3 months now, with no problem. 
Today we got this, with no aparent motive.

      Does anyone know how to fix this?

      Thank you,
      Miguel


------------------------------------------------------------------------------


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