--On Sunday, January 20, 2008 6:23 PM +0100 "Nils Breunese (Lemonbit)"
<[EMAIL PROTECTED]> wrote:
You can delete tickets through OTRS. We have a Junk queue and a
GenericAgent job that deletes all tickets in this queue every five
minutes. Works just fine.
Nils, that's great to know, thank you. We don't see tickets getting
deleted from the junk queue. They just collect there. Do we have to do
something to activate that? Should there be a CRON job for it?
Thanks...
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support or consulting for your OTRS system?
=> http://www.otrs.com/
