Oh, I understand now, thanks Nils.
--On Sunday, January 20, 2008 11:05 PM +0100 "Nils Breunese (Lemonbit)"
<[EMAIL PROTECTED]> wrote:
Like I said, we have a GenericAgent job that runs every couple minutes
and deletes the tickets in the Junk queue. That is like a cron job,
except it's not a cron job, but a GenericAgent job in OTRS. See
'Executing automated jobs with the GenericAgent' in the docs:
http://doc.otrs.org/2.2/en/html/x1149.html
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