Related to this, can those of you with working surveys share what the correct trigger (SurveySendRequest) is? I can not get the system to send surveys at all.
This is what I see in sysconfig.
$Self->{'Ticket::EventModulePost'}->{'99-SurveySendRequest'} = {
'Event' => '(TicketStateUpdate|StateSet) ',
'Module' => 'Kernel::System::Ticket::Event::SurveySendRequest'
};
$Self->{'Survey::SendNoSurveyRegExp'} = '(MAILER-DAEMON|abuse)@.+?\\..+?';
$Self->{'Survey::NotificationSender'} = '[email protected]';
$Self->{'Survey::SendPeriod'} = '0.0001';
Aquiles Cohen wrote:
> Hi,
>
> It's any way that the send survey dont expire?. My users are receiving
> the surveys but they don´t do it inmediatily and the survey key expire
>
>
>
> Aquiles Cohen.-
>
> Homepage : http://aqcohen.blogspot.com
>
>
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--
+-----------------------------------------------------------------+
Walter R. Moore -- Sr. Systems Administrator, Eckerd College
[email protected] -- http://home.eckerd.edu/~moorewr
"It was glorious to see -- if your heart were iron,
And you could keep from grieving at all the pain" - The Iliad (13.355)
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