ahh, when make the survey dont forget to change the survey to Master.
Aquiles Cohen.- Homepage : http://aqcohen.blogspot.com On Wed, Sep 16, 2009 at 8:18 AM, Walter R. Moore <[email protected]> wrote: > > Related to this, can those of you with working surveys share what the > correct trigger (SurveySendRequest) is? I can not get the system to send > surveys at all. > > This is what I see in sysconfig. > > $Self->{'Ticket::EventModulePost'}->{'99-SurveySendRequest'} = { > 'Event' => '(TicketStateUpdate|StateSet) ', > 'Module' => 'Kernel::System::Ticket::Event::SurveySendRequest' > }; > $Self->{'Survey::SendNoSurveyRegExp'} = '(MAILER-DAEMON|abuse)@.+?\\..+?'; > $Self->{'Survey::NotificationSender'} = '[email protected]'; > $Self->{'Survey::SendPeriod'} = '0.0001'; > > Aquiles Cohen wrote: > > Hi, > > > > It's any way that the send survey dont expire?. My users are receiving > > the surveys but they don´t do it inmediatily and the survey key expire > > > > > > > > Aquiles Cohen.- > > > > Homepage : http://aqcohen.blogspot.com > > > > > > ------------------------------------------------------------------------ > > > > --------------------------------------------------------------------- > > OTRS mailing list: otrs - Webpage: http://otrs.org/ > > Archive: http://lists.otrs.org/pipermail/otrs > > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > > http://www.otrs.com/en/support/enterprise-subscription/ > > -- > +-----------------------------------------------------------------+ > Walter R. Moore -- Sr. Systems Administrator, Eckerd College > [email protected] -- http://home.eckerd.edu/~moorewr > > "It was glorious to see -- if your heart were iron, > And you could keep from grieving at all the pain" - The Iliad (13.355) > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
