Ayhan Hacıoğlu wrote :
Problem 1- my otrs version is ITSM:1.3.2 under 2.4.4 Framework. my
problem is; i am writing some one text at a ticket close in body
section and i am clicking submit button after system is saying message
box window "A message Should have a body". this problem is seems like
to be http://lists.otrs.org/pipermail/otrs/2009-September/028350.html
but this article is very old versions otrs.
Hi,
I can confirm this problem for OTRS::ITSM 1.3.2 on OTRS 2.4.4 . I'm
sorry, I have no solution, but I have additional information :
- I get this message for every ticket action (close, add note, priority
and so on)
- the message began to appear after installing the ITSM add-on
- I don't use the opennms plugin
Regards
Alexander
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Fon: +49 202 2489 1110, Fax: +49 202 2489 94 1119
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Tewaag
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