Note: i have migration old db for OTRS 2.4.4 08 Kasım 2009 11:53 tarihinde Ayhan Hacıoğlu <[email protected]> yazdı: > Problem 1 for temporal solution; > > problem is the OTRS::ITSM Incident and Problem Management package, i > uninstall pacgake and message box is nope. :( but Stats module is > saying "Software error: > > Can't locate object method "new" via package > "Kernel::System::Stats::Dynamic::ITSMTicketFirstLevelSolutionRate" > (perhaps you forgot to load > "Kernel::System::Stats::Dynamic::ITSMTicketFirstLevelSolutionRate"?) > at /opt/otrs//Kernel/System/Stats.pm line 2232. > " > and i remove all ITSM Package but Stats problem is not solution. i am > using old otrs database 2.3.3 by ITSM, i think problem is this point. > > i am reinstalling all ITSM Pack and i live bound "A Message should have a > body" > > OTRS Developer problem is OTRS::ITSM Incident and Problem Management > package, please check and repair shortly. good days > > > 2009/11/8 Ayhan Hacıoğlu <[email protected]>: >> hi all; >> >> Problem 1- my otrs version is ITSM:1.3.2 under 2.4.4 Framework. my >> problem is; i am writing some one text at a ticket close in body >> section and i am clicking submit button after system is saying message >> box window "A message Should have a body". this problem is seems like >> to be http://lists.otrs.org/pipermail/otrs/2009-September/028350.html >> but this article is very old versions otrs. please help me >> >> Problem 2- i will integrate otrs with opennms, i have read many >> documentation but i dont solution. i have error text >> >> "Nov 7 23:28:06 destek OTRS-CGI-10[2872]: >> [Error][Kernel::System::Package::_CheckModuleRequired][Line:2005]: >> [Sat Nov 7 23:28:06 2009] Lite.pm: Attempt to reload >> SOAP/Constants.pm aborted.#012[Sat Nov 7 23:28:06 2009] Lite.pm: >> Compilation failed in require at >> /usr/local/lib/perl5/site_perl/5.10.0/SOAP/Lite.pm line 3425.#012[Sat >> Nov 7 23:28:06 2009] Lite.pm: BEGIN failed--compilation aborted at >> /usr/local/lib/perl5/site_perl/5.10.0/SOAP/Lite.pm line 3425. >> Nov 7 23:28:06 destek OTRS-CGI-10[2872]: >> [Error][Kernel::System::Package::_CheckModuleRequired][Line:2012]: >> Sorry, can't install package, because module SOAP::Lite v0.1 is >> required and not installed!" >> >> SOAP::Lite, SOAP::Date latest version is installed, i run >> otrs.checkmodules script and not problem all modules is installed. >> >> Please help me.... :) >> > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
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