Hello Alessandra, maybe you are you looking for this: http://doc.otrs.org/2.4/en/html/x944.html
Best regards, Udo On 29.03.2010 12:57, A.Richetti wrote: > Hi to everybody. > > I'm valuating otrs as the appropriate tool for my company. > > I've installed it, configured and everything works well. > I can create queues, customers, and tickets but now I need to change the > default customer interface. > > I 'm requested to create a customer interface where the customer of a > company could see > the list of open tickets but not view the content of them. > It's possible to do this kind of operation ? > Could you be so kind to give me any hint or suggestion related to. > I've read most of the faq but I wasn't able to find a solution, yet. > If this is not possible, it would be ok for me to add some graph > related to queue usage > but this seems to be even more complicated. > //Any help would be greatly appreciated. > Thank you in advance. > > Alessandra Richetti > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
