Dear all,

When i connect to customer interface and i want to open a new ticket i have
this message :


Erreur: Can't get ArticleID from INSERT! 



Commentaire:

        

Trace du retour d'erreur:

ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: MSWin32 Time: Mon Sep  6 16:43:33 2010

Message: Can't get ArticleID from INSERT!

Traceback (3664): 
   Module: Kernel::System::Ticket::Article::ArticleCreate (v1.232.2.1) Line:
243
   Module: Kernel::Modules::CustomerTicketMessage::Run (v1.47) Line: 371
   Module: Kernel::System::Web::InterfaceCustomer::Run (v1.41.2.1) Line: 852
   Module: C:/OTRS/OTRS/bin/cgi-bin/customer.pl (v1.42) Line: 48

Thanks for you answer

 

Best Regards

 

S. bory

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