Hi,
On 04.06.2010, at 13:41, Louis Becker wrote:
> Updated to OTRS 2.4.7. I am able to run ACL that trigger on Queue change to
> ‘Raw’. Is it possible to trigger ACLs from TicketFreeText fields. Below
> please find some of my code that is NOT working on TicketFreeText field.
>
> $Self->{TicketAcl}->{'ACL-Limit-SiteList'} = {
> Properties => {
> Frontend => {
> Action => ['CustomerTicketMessage'],
> },
> Ticket => {
> TicketFreeText1 => ['Khomas'],
> },
> },
> Possible => {
> Ticket => {
> TicketFreeText2 => ['KMS0004'],
> },
> },
> };
That is not working in the current version of OTRS as a FreeTextField change
does not reload any other field yet.
Freundliche Grüße / Kind regards
Nils Leideck
--
Nils Leideck
Senior Consultant
[email protected]
[email protected]
http://webint.cryptonode.de / a Fractal project
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/