I am using telephone tickets along with disabling the check for email
adresses.
You can deactivite the email check in telephone ticket by adding:
$Self->{CheckEmailAddresses} = 0;
to the Config.pmThen you can type in any name for the reporter of the ticket. Regards, Jan On Tue, Jan 4, 2011 at 3:37 PM, Armando Irazabal <[email protected]>wrote: > Hi everybody, > > I need to setup (from agent interface ) a new customer who > hasn´t any email account. > > > > Is it possible? > > > > Regards > > > > > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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