I am using telephone tickets along with disabling the check for email
adresses.
You can deactivite the email check in telephone ticket by adding:
$Self->{CheckEmailAddresses} = 0;
to the Config.pm

Then you can type in any name for the reporter of the ticket.
Regards,
Jan

On Tue, Jan 4, 2011 at 3:37 PM, Armando Irazabal
<[email protected]>wrote:

> Hi everybody,
>
>                 I need to setup (from agent interface ) a new customer who
> hasn´t any email account.
>
>
>
> Is it possible?
>
>
>
> Regards
>
>
>
>
>
>
>
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