Hi Jan,
I tried addind the following line
$Self->{CheckEmailAddresses} = 0
And email is still mandatory but password is optional.
Any idea?
Message: 5
Date: Tue, 4 Jan 2011 16:01:45 +0100
From: Jan R?ssel <[email protected]>
Subject: Re: [otrs] Customers without mail
To: "User questions and discussions about OTRS." <[email protected]>
Message-ID:
<[email protected]>
Content-Type: text/plain; charset="iso-8859-1"
I am using telephone tickets along with disabling the check for email
adresses.
You can deactivite the email check in telephone ticket by adding:
$Self->{CheckEmailAddresses} = 0;
to the Config.pm
Then you can type in any name for the reporter of the ticket.
Regards,
Jan
On Tue, Jan 4, 2011 at 3:37 PM, Armando Irazabal
<[email protected]>wrote:
> Hi everybody,
>
> I need to setup (from agent interface ) a new customer who
> hasn?t any email account.
>
>
>
> Is it possible?
>
>
>
> Regards
>
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