On 07.01.11 14:35, Steve Durbin wrote: > The solution we are using is to create a mail "sink". Using Postfix (or > any other mail client) it's fairly easy to set email addresses that just > throw the mail away. > > Here, if you send an email to dummy-(anything)@help.bridgend.gov.uk it > just gets thrown away. This allows us to have *unique* emails for use as > OTRS customer IDs without the user actually having to have email. > > We did this by configuring Postfix with a virtual-regexp as: > > /^dummy-(.*)@help.bridgend.gov.uk/ devn...@localhost > > And then in aliases: > > devnull: |/usr/local/bin/devnull
wouldn't be devnull: /dev/null just enough? > The script then just consists of "cat >/dev/null". We only used a script > because it's cleaner in the aliases files. There are simpler ways of > configuring mail clients, but we found this the cleanest for us as the > OTRS box already had Postfix on it. I wonder if it wouldn't be better to add support for customers with no e-mail addresses... -- Matus UHLAR - fantomas, [email protected] ; http://www.fantomas.sk/ Warning: I wish NOT to receive e-mail advertising to this address. Varovanie: na tuto adresu chcem NEDOSTAVAT akukolvek reklamnu postu. "One World. One Web. One Program." - Microsoft promotional advertisement "Ein Volk, ein Reich, ein Fuhrer!" - Adolf Hitler --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
