Thanks Oliver, Just made a cronjob that would rest the counter, once every month.
Thanks and Best Regards, Muhammad El-Sergani. 2011/4/25 Oliver Methfessel [MC] <[email protected]> > Hi Muhammad, > > Am 25.04.2011 00:06, schrieb Muhammad El-Sergani: > > > > How can I reset ticket counters? > > > > > you'll find the file TicketCounter.log in the otrs installation > directory in var/log/TicketCounter.log > > Greetings > > Oliver > > > -- > Mit freundlichen Grüßen > > Oliver Methfessel > > > Methfessel Computers > Hauptsitz: Zieglerstr. 25a, 65191 Wiesbaden > Kundenbüro: Kloppenheimer Weg 11, 65191 Wiesbaden > Geschäftsführender Inhaber: Oliver Methfessel > http://www.methfessel-computers.de > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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