why not just helpdesk: otrs and do a Postmasterfilter?
On Tue, Feb 26, 2013 at 6:21 PM, Atom Powers <[email protected]> wrote: > s/might be relevant/is very relevant/ > > I just tested through the Mail Account interface and it re-opens the > ticket as expected. So what am I doing wrong with the command below? > > > On 02/26/2013 02:38 PM, Atom Powers wrote: > >> One more thing that might be relevant. >> Tickets are coming in through the local mail system via an alias: >> >> /etc/aliases >> -- >> helpdesk: "|/data/webs/helpdesk/otrs/**bin/otrs.PostMaster.pl -q 'Redmond >> HelpDesk' -t 0" >> > > -- > Perfection is just a word I use occasionally with mustard. > --Atom Powers-- > Director of IT > DigiPen Institute of Technology > +1 (425) 895-4443 > ------------------------------**------------------------------**--------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: > http://lists.otrs.org/**pipermail/otrs<http://lists.otrs.org/pipermail/otrs> > To unsubscribe: > http://lists.otrs.org/cgi-bin/**listinfo/otrs<http://lists.otrs.org/cgi-bin/listinfo/otrs> >
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