Folks, I recycled an 18 month old good quality computer recently, modernised it with Windows 7 64-bit, customised it carefully to join our home office domain and handed it over to her. She then installed her software which includes "heavy" apps like Adobe Framemaker 9, Robohelp 7 and 8, Office 2010.
Now the machine randomly freezes solid. I've even seen it freeze just after boot in the middle of running a robocopy.exe to a portable drive. It seems to be completely random and unrelated to what you're doing at the time. The only way I'm aware of to diagnose this is to incrementally stop services and uninstall apps until the problem goes away, and there is no guarantee that you will actually find the offending component this way. This is painstaking and would seriously interfere with my wife's work deadlines. The randomness of the problem could also stretch the diagnosis into weeks of wasted time. Is there any other technique I'm not aware of that can help pinpoint the cause of the freezes on this machine? Greg
