What does the event log say?
On Fri, May 27, 2011 at 12:10 PM, Greg Keogh <[email protected]> wrote: > Folks, I recycled an 18 month old good quality computer recently, modernised > it with Windows 7 64-bit, customised it carefully to join our home office > domain and handed it over to her. She then installed her software which > includes “heavy” apps like Adobe Framemaker 9, Robohelp 7 and 8, Office > 2010. > > > > Now the machine randomly freezes solid. I’ve even seen it freeze just after > boot in the middle of running a robocopy.exe to a portable drive. It seems > to be completely random and unrelated to what you’re doing at the time. > > > > The only way I’m aware of to diagnose this is to incrementally stop services > and uninstall apps until the problem goes away, and there is no guarantee > that you will actually find the offending component this way. This is > painstaking and would seriously interfere with my wife’s work deadlines. The > randomness of the problem could also stretch the diagnosis into weeks of > wasted time. > > > > Is there any other technique I’m not aware of that can help pinpoint the > cause of the freezes on this machine? > > > > Greg
