>What does the event log say? Nothing seems to specifically mention the freezing, but there are a suspiciously large number of events in the System and Application logs. The System one has Info events every 2 to 10 minutes non-stop telling me services whose names I don't recognise are stopping and starting. The Application log contains some Adobe related errors about conflicting versions, but again it's mostly meaningless to me. I do see mention of some Adobe components such as Captivate and Forms Designer in the conflict errors.
This mess of events does hint however that something is NQR, but what? Adobe is looking a bit guilty. The Abode suite is bloatware, but I'll try to selectively disable parts of it such as Captivate (which my wife doesn't use) and others parts that we guess she probably doesn't use. Greg
