How many of those non-JS users are actually making purchases vs those with JS.

You should also do some A/B testing to verify out of the % of the non-JS 
persons, what is their behavioral adjustments are should you prevent them from 
accessing the site unless they reach JS benchmark. 

As whilst progressive enhancement is a righteous cause, what are the costs / 
impacts to the bottom line should the Tathams etc not be on hand to direct and 
massage that principle into place.Now associate that impact ROI against 
catering for the minority and tell me if it balances out in the end?

Just because it should be done, doesn't mean it has to be done. Sometimes you 
just have to say "no" :)

Say it Tatham..say no... go on..do it... :)


________________________________________
From: [email protected] 
[[email protected]] On Behalf Of Tatham Oddie 
[[email protected]]
Sent: Tuesday, December 01, 2009 4:52 PM
To: 'ozSilverlight'
Subject: RE: Our new silverlight site

Yahoo have a bunch of data around this.

During the development of graysonline.com we decided to support
non-JavaScript users because they represented a significant enough
percentage of our user base. Try it - disable JS in your browser and
everything will still work.

Progressive enhancement is the only way to develop for the web. :)


Thanks,

Tatham Oddie
au mob: +61 414 275 989, us cell: +1 213 422 7068, skype: tathamoddie,
landline: +61 2 8011 3982, fax: +61 2 9475 5172
my business: tixi.com.au - Ticketing without the dramas

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Scott Barnes
Sent: Wednesday, 2 December 2009 11:41 AM
To: ozSilverlight
Subject: RE: Our new silverlight site

7% where did you get that stat from?

Is that 7% geo-specific? in that would say China bump that number into the
higher 7 percentile bracket, meanwhile 90% of the US is in the lower 2%.
Assuming its a flat 7% across all countries, now comes the potential vs
reality question.

In that out of that 7% what is the potential of buying / actionable customer
base vis the reality of 7% of users not caring?

If i said to you that i can reach 400million customers tomorrow in total,
and yield say 48% return on actionable events, vs i can target 1billion
tomorrow with a 48% click through, how would that change your ROI
assessment?

What works for Honda doesn't necessarily work for Ford is my point :)


________________________________________
From: [email protected]
[[email protected]] On Behalf Of David Connors
[[email protected]]
Sent: Tuesday, December 01, 2009 4:34 PM
To: ozSilverlight
Subject: Re: Our new silverlight site

2009/12/2 Scott Barnes
<[email protected]<mailto:[email protected]>>
Most of the research I've read / conducted around "plugins + risk" has
constantly shown that the average user will install anything put before them
provided they get access to the context of what they were seeking.
400million+ installs of Silverlight testifies to this behavior.

If you use javascript you lose up to 7% of users because their browsers
either don't run it, have it turned off or have McAfee/Norton/Whatever
"screw with my Internet experience 2009 edition" installed.

Let me explain that to you in another way: If you are going to sell $1 000
000 worth of stuff in a year on your site, then you will be immediately
flushing $70 000 of your revenue down the can. If you're paying $ to acquire
a lead, you're throwing out $7 in every $100 of your EDM budget.

And I'm just talking about JS.

Sending out marketing and then presenting customers with an Install button
instead of a sales call to action is crazy.

Don't get me wrong, SL and Flash have their place and I love
kongregate.com<http://kongregate.com> - but as an adjunct, not an impediment
to a transaction.

--
David Connors ([email protected]<mailto:[email protected]>)
Software Engineer
Codify Pty Ltd - www.codify.com<http://www.codify.com>
Phone: +61 (7) 3210 6268 | Facsimile: +61 (7) 3210 6269 | Mobile: +61 417
189 363
V-Card: https://www.codify.com/cards/davidconnors
Address Info: https://www.codify.com/contact

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