"DIAMOND JEFF" <[EMAIL PROTECTED]> wrote in message
news:44603@palm-dev-forum...
>
> I just got a new notification from Palm about the Developer Exchange.
> Now, I realize Palm wants to encourage as many people as possible to
use
> the exchange.
> But in their most recent bulletin, they made it sound like their goal
is
> to move everyone over and then kill the newsgroup.
>
> Is this just a scare tactic?
> Even if Palm stopped paying for their engineers like Heather, David,
> Jim, and others to contribute to the list, I would still like to see
the
> newsgroup continue unofficially....
I thought that email was bizarre too. I've tried to use HotDispatch,
but its not very focused, the web site is frequently extremely slow to
respond, and the concept of paying for discussion help tends to lead to
really bad questions.
I think the focus was on eliminating direct mail to Palm tech support,
indicating that users should try this first for answers, then if that
fails pay for support with the new outsourced group.
Palm: the newsgroups (and associated mailing list) should stay. They
are a vital part of the developer community. Hotdispatch could be a
good alternative for some things, but the current implementation is
frustrating.
BTW, Heather is a Metrowerks engineer. :)
--
Ben Combee, [EMAIL PROTECTED]
Techwood Broadcasting Foundation, Austin Bureau
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