On Saturday, November 23, 2002, at 12:15  PM, Teresa Masters wrote:

> James,
> I don't know it IS a Netscape problem, Cox suggests it is.
> Basically,
> I receive duplicate messages, I read the first then delete. Both
> messages delete and are replaced by a blank sender and subject line, 
> and
> a message sent to me quite some time ago by a friend. The time, date,
> and year are from left field, 1969 or so.
>
> Interspersed are normal single messages that I handle as usual, save,
> forward or delete.
>
> The no subject, etc. message cannot be deleted so it sits in my in box
> many times.
>
> Frankly, I have no clue if indeed it is a Netscape problem, I have a
> high volume inbox as I subscribe to several "lists."

Quit Netscape.

Go into your user folder for Netscape (normally in System 
Folder:Preferences:Netscape Users:<user name>), look in the Mail folder.

  There will be two files for each of your mail folders: <folder name> 
and <folder name>.snm In your case it will be Inbox.snm.

Delete the .snm file. This is the index Netscape maintains of your mail 
folders and when they're messed up all sorts of things happen.

Netscape Mail will recreate that file when you start it up again, and 
things will be ok. It's very important, though, that Netscape NOT be 
running when you do this, otherwise this does no good.

--
Wherever you go, there you are.

Bruce Johnson



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