I gave it 50 mgs of memory and opened it with the option key down, and it ran its traps, which was interesting, thanks, but the blank stripe is still there and it still crashes the app if I try to either delete it or open it. I don't know if this phenomenon is the cause for not being able to successfully export my address book (usually it is operator error with me) but this thing with the blank entry is most very double extremely interrrresting. >> I have a phenomenon in my Outlook >> Express that I can't quite understand or deal with. There is a blank entry >> in my address book. If I try to delete it or open it, it crashes the >> program. I'm concerned with it because I'm trying to export the contacts to >> a new copy of OE If I try to export to a folder, it only exports a dozen >> or so entries and then crashes. Anyone else ever have anything remotely >> like this happen? >> -- >> All the Best, >> >> R.A. Cantrell > > I would try this first: Start your machine, give OE plenty of memory in Get > Info (I give 16384). Then hold down Option button and double click the OE > app icon and say yes to everything. This will compact the data base and > clean up many blank spaces in the files, sort of defragging the database. > Throw away old messages and old database as instructed (you can easily find > them through Sherlock - "old" - and choose date modified to bring them to > top of window) > > This may work? Let us know. > > David Elmo >
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