In a message dated 3/7/02 3:19:37 PM Eastern Standard Time, 
[EMAIL PROTECTED] writes:


> try going into the Tools menu in Word (I guess you need to use the /a switch
> to get in)....in the tools menu, check two things....go to Macr>Macros and
> see if there are any macros in there....if so, delete them.....also go to
> Templates and Addins and get rid of anything in there (uncheck
> them).....sometimes they are tied together and you can't get rid of one
> without the other.....so try them in reverse order if you have to
> 
> when you said you couldn't delete the file that was in the startup folder,
> what did you mean?  did you get an error message?  it sounds to me like 
> this
> file is somehow causing problems.  and you HAVE to have a normal.dot
> file.....Word can't open without this....when you delete it, Word simply
> creates a new one
> 

Linda, I did the above as instructed and found only unchecked two files. 
WFWORDZK.DOT and FineReader5.DOT which is from that startup file I can not 
delete. When I go thru the explorer to the startup file and then right click 
on FineReader5 then select Delete it say are you sure you want this in the 
recycle bin I click yes and then a message comes up saying you cannot delete 
this file, Access Denied. That is why I uninstalled FineReader but that file 
remains.
Is it possible because I can not get into word that the Normal.DOT is not 
recreated? Does it recreate when I go in thru the switch /a. If it does I can 
not find it thru the find routine.
Thanks for hanging in there with me.
There is only one more factor that has been found but it is with Windows. I 
do a File Check and it comes up with 10 files that are missing or corrupt in 
Windows but I have been unable to get them restored thru the Win 98 disc as 
it keeps asking me for what folder and I have been unable to find the files 
in any folder on my Win98 CD.
Larry
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