Hi David and Bob ... My having MSWord 2000 when others might be sending me documents of a later version can't be the reason. If I send a document to myself (2000 to 2000), I get the same "Sorry" window. This never happened before; I've reinstalled Netscape, reinstalled MSWord, and all that's left to do is reinstall the system (which I now do almost on a regular basis, maybe once a year; seams to be my lot in life.).
To answer Bob, "What program am I using for my email?" ... I don't know what you call it; it's not Outlook Express. It's the email program that comes with subscribing to the Internet; I get it from my ISP (which is "rcn.com"). The icon in the lower right hand corner of the browser. I click it and up pops my pop.rcn.com email. I once saw it listed as pop3. Dorian suggests I do contact McAfee, as suggested by my ISP. I suppose I'll do that before reinstalling the system, but that's a puzzle to me; see my comment below ... Harold > ORIGINAL PROBLEM ... Using. Windows 98 and MSWord 2000, and Netscape 4.79: > > Something new is happening. Anyplace in my computer I have no trouble opening up my > MSWord documents. However, when I get a document attached in email, even when I > email one to myself, when clicking to open it, I get the following message: > > "Sorry ... A viewer for this format is not currently available" > > What's happening? ... My ISP said it might be my McAfee virus scanner stopping the > email documents from opening up and I should call them asking them how to disable > it. Makes no sense to me as I never even it; it's not in my Ctrl/Alt/Del list and > not in my msconfig Startup list. ... Harold > FROM DAVID ... It's possible that the attachment is prepared in a later version of > Word than the one installed in your computer, so it cannot read it. Try reading the > document on somebody else's computer - somebody who has Word 2002 > installed. ============= PCWorks Mailing List ================= Don't see your post? Check our posting guidelines & make sure you've followed proper posting procedures, http://pcworkers.com/rules.htm Contact list owner <[EMAIL PROTECTED]> Unsubscribing and other changes: http://pcworkers.com =====================================================
