Harold, I apologize if this has been asked, but have you tried saving the attachment to your hard drive and then opening it? You keep saying that it's a .doc attachment. Have confirmed that that is the file extension. Some programs like Zone Alarm rename file extensions on file types that could carry a virus. A work around until you get this solved would be to zip the doc and then email it.
You should be able to find out what email program you are running by opening the email program and then finding the help/about menu. I would contact my ISP about it. Some email programs most notably Outlook from Microsoft will not let you open certain types of attachments. Ben Moore ----- Original Message ----- From: "Harold B" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Thursday, September 18, 2003 10:50 AM Subject: PCWorks: Re: MS Word attachments in email > Hi David and Bob ... My having MSWord 2000 when others might be sending me documents of a later version can't be the reason. If I send a document to myself (2000 to 2000), I get the same "Sorry" window. This never happened before; I've reinstalled Netscape, reinstalled MSWord, and all that's left to do is reinstall the system (which I now do almost on a regular basis, maybe once a year; seams to be my lot in life.). > > To answer Bob, "What program am I using for my email?" ... I don't know what you call it; it's not Outlook Express. It's the email program that comes with subscribing to the Internet; I get it from my ISP (which is "rcn.com"). The icon in the lower right hand corner of the browser. I click it and up pops my pop.rcn.com email. I once saw it listed as pop3. > > Dorian suggests I do contact McAfee, as suggested by my ISP. I suppose I'll do that before reinstalling the system, but that's a puzzle to me; see my comment below ... Harold > > > ORIGINAL PROBLEM ... Using. Windows 98 and MSWord 2000, and Netscape 4.79: ============= PCWorks Mailing List ================= Don't see your post? Check our posting guidelines & make sure you've followed proper posting procedures, http://pcworkers.com/rules.htm Contact list owner <[EMAIL PROTECTED]> Unsubscribing and other changes: http://pcworkers.com =====================================================
