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Thanks. This only happened with AOL users. None of the other ISPs changed it to a .mim file. Using MIME encoding doesn't usually change the file type does it??? I bet they don't have the most recent version of the AOL software. I'll suggest an upgrade. Does StuffIt Expander come with Windows? I am sure these folks haven't bought any extra software utility for opening files. They are just beginner users (that is why they use AOL).

Thanks again.

On Tuesday, July 8, 2003, at 09:03 AM, Leonard Rosenthol wrote:


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At 7:55 AM -0400 7/8/03, Susan Tropeano wrote:
I'm on a Mac and I don't have an iDisk or an FTP site.

OK.



If AOL is compressing the file what do the users do to decompress the file?

It's not really compression, it's a standard form of encoding (MIME) used by ALL major email clients. The difference is that older versions of AOL's email client doesn't fully support the standard (both inbound and outbound) and so you can end up with non-decoded information.



I went to my neighbors house to try to open it for her but couldn't get Winzip to open it.

StuffIt Expander for Windows (and Mac) can expand .mim files...


You should also make sure that folks have the latest AOL.

Leonard

-- ----------------------------------------------------------------------- ----
Leonard Rosenthol <mailto:[EMAIL PROTECTED]>
Chief Technical Officer <http://www.pdfsages.com>
PDF Sages, Inc. 215-629-3700 (voice)
215-629-0789 (fax)


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