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Thanks for the reply. The problem exists on PCs receiving mail from AOL. I had no trouble opening it on a Mac - of course I sent it from a Mac.
On Tuesday, July 8, 2003, at 08:07 AM, Pre-Press wrote:
Try throwing the attachments that have been sent through the email onto stuffit expander (comes as standard with Mac OS9) not only will this unstuff/unzip the package, if it is possible it will also correct the encoding for the file to work on the mac.
Martin
I'm on a Mac and I don't have an iDisk or an FTP site. If AOL is compressing the file what do the users do to decompress the file? I went to my neighbors house to try to open it for her but couldn't get Winzip to open it. Doesn't AOL provide any instructions for this?? How do they get away with that with all the customers they have?
On Monday, July 7, 2003, at 05:58 PM, G4 1 wrote:
AOL compresses the file. They might be able to rename the extension or
open it through Winzip, but the chances aren't good. Until the last
update of AOL, PDF's were the only thing I could safely send to my AOL
customers. We've tried a myriad of solutions all to no avail. I now
send my AOL customers an email telling them the file/pdf is available
on my iDisk and I give them a link and a public password so they can
down load the file without the AOL hassles of email. If you're on a
PC, a regular FTP site would work also.
I recently sent out an invitation in pdf format thinking that it was
the most universal. Most were able to open it but a handful of people
-all who get their mail through AOL - got a file that was type .mim
rather than type pdf. For future reference, can anyone tell
me what AOL
does to the pdf file and how people can open this .mim file?
Thanks, Susan
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