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I believe you are on the correct path by adding Helvetica to the always
embed menu within Distiller, but you definitely my have problems with this
font, if it is a True Type.  In my experience when postscript is written
out of Quark; the registration marks along with the type that gives you the
date, time and name of the Quark Document that the postscript was created
from is usually in Helvetica - don't ask me why Quark uses Helvetica for
it.  Try opening up the Helvetica Font with in Suitcase of whatever font
utility you using with Quark then write the postscript and make sure you
include all fonts (True Type & Postscript) within it.  Now distill it again
and see if that fixes your problem.

I am not going to say that this is going to fix all of your problems, but
if you can get rid of this one, then you are well on your way.

Clifford Scott
CTP Digital Specialist
Quebecor World @ Dallas, Texas
972-774-6335


                                                                                       
                           
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                      pdfzone.com                     Subject: Re: [PDF-Basics] Making 
PDF's from Quark...        
                                                                                       
                           
                                                                                       
                           
                      02/04/2004 12:22 PM                                              
                           
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The Quark error message reads: Acrobat Distiller failed to create PDF file.
[-1]

The note within the distiller dialog box is below: (I did search for the
Helvetica font and added it to the "always embed" dialog box in distiller.
In fact, even a very simple test quark document I did had the same
Helvetica error when no Helvetica was in it! Is there a problem mixing TT
and PS fonts?)

Thanks for the help.

Start Time: Wednesday, February 04, 2004 at 12:12 PM
Destination: C:\Documents and Settings\bbloo\Desktop\PSW ad  '04.pdf
Source: PSW ad  '04.ps
%%[ ProductName: Distiller ]%%
%%[ Error: Helvetica not found. Font cannot be embedded. ]%%
%%[ Error: Helvetica not found. Font cannot be embedded. ]%%
%%[ Error: invalidfont; OffendingCommand: findfont ]%%

Stack:
/Font
/Helvetica
/ArialMT
-dict-
false
1
1
-11999.5
-9000.0
33.3333
0.0
0.0
33.3333
-11999.5
-9000.0
33.3333
0.0
0.0
33.3333
0.0
0.0
1.0
0.0
0.0
1.0
0.0
0.0
1.0
0.0
0.0
1.0
0.0
0.0
1.0
0.0
0.0
1.0
0
0
-null-
-null-
1
1
1
0
0.0
0
0
1.0
-1
false
0
-null-
-null-
-null-
-null-
1.0
0.0
0.0
0.0
0
false
false
0.0
0.0


%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%
Distill Time: 5 seconds (00:00:05)
**** End of Job ****



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                      02/04/2004 11:29 AM

                      Please respond to

                      pdf-basics








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Type out exactly what the error is in distiller and I'll try to help you
out that way.  Also what version of Quark and Distiller are you running
with the lastest patch level?  Are you trying to make these pdf's for a
printer, if you are have you consulted with them on what you settings
should be?

Clifford Scott
CTP Digital Specialist
Quebecor World @ Dallas, Texas
972-774-6335



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Making PDF's from Quark...

                      02/03/2004 05:31 PM

                      Please respond to

                      pdf-basics








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I am trying to make pdf's from Quark and spent a couple hours on the phone
with Quark support. They set up a virtual PS printer (my local and network
printers apparently are not postscript printers) so I could get the
distiller to run through that. I am still getting postcscript errors and
they said that now I need to reinstall Distiller. Any idea where I can get
that? I can't see how I can load just that alone from my Acrobat 4.0
installer disk and Adobe only has downloads in English up to 3.0.

I am really getting frustrated and have been struggling with this issue for
two weeks. Help!!


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