Hi all,
I thought I'd forward this e-mail I received from JD Colour to the list.
It just goes to show...
Tom
----- Original Message -----
From: "jd colour service" <[EMAIL PROTECTED]>
To: "TC" <[EMAIL PROTECTED]>
Sent: Thursday, July 12, 2001 9:12 AM
Subject: Re: Albano Garcia's Camera
> Thomas,
> I understand that sometimes it takes a while to compose such an eloquent
> letter but you should have kept in contact with your mailing list. The
> issue has been settled and one of your members named Mike Bromm, a
> reasonable individual from Vancouver Canada is acting as an intermediary
> between Mr. Garcia and I . A money order for the full amount has been
> issued and is on it's way to Mike in Vancouver by express post. Call off
> your dogs. You don't know me and have never done business with JD Colour
> Service so to alienate you does not upset me. The fact that some rude and
> reactionary members of your mailing list threatened to slander me and
black
> list me and in one case drive 5 hours to meet with me personally leads me
to
> wonder what kind of people are in you mailing group anyway. Mr. Bromm is
a
> reasonable character and so am I so we would likely have worked such
things
> out without such drabble and drama. But thanks ever so much for your
> belated contribution to the harassment campaign.
> Have a lovely day,
> Kevin
> ----- Original Message -----
> From: "TC" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Tuesday, July 10, 2001 1:08 PM
> Subject: Albano Garcia's Camera
>
>
> > Dear Sir,
> >
> > In regard to your transaction with Mr. Albano Garcia - As a member of
the
> > Pentax Discussion Mailing List, I am quite disturbed by your apparent
> > unwillingness to exercise reason, common sense, ethical business
> practices,
> > and at the very least treat others as you would wish to be treated if
you
> > were in their shoes.
> >
> > You have alienated an entire group of potential customers (probably the
> > largest organized group of Pentax owners on the planet)... over what?
One
> > item that went missing. Is it worth it? This group peruses e-bay on a
> > daily, around the clock basis, looking for Pentax gear. Your reputation
as
> a
> > trustworthy business is at stake.
> >
> > To say that Mr. Garcia's recourse was to leave negative feedback
> > demonstrates how negligent you are in this matter. You took his money.
> He
> > did not receive the goods. How you can possibly believe that to be fair
> to
> > Mr. Garcia, is beyond me. It would seem to me that satisfying the one
> > customer who is a victim of a lost package or theft in the mail system,
> and
> > maintaining a reputation is worth far more than whatever the minimal
price
> > of the item was.
> >
> > You can be assured that each and every of the 300+ members of this list
> will
> > steer clear of any future actions you present.
> >
> > Thomas Cakalic
> >
> >
> >
> > Bob,
> > > I have been informed by another of the letter writers in this campaign
> > that
> > > the Law in Alberta considers the item delivered to the customer at the
> > > moment it is placed in the care of the shipping company. Further I
have
> > > received such grief from members of this Pentax mailing list as well
as
> > Bad
> > > feedback from Mr. Garcia so I consider the affair ended. His feedback
> was
> > > his recourse. My patience is ended. I will no longer sell items
world
> > > wide. Because of him south America is off limits.
> > > Kevin
> >
> >
>
>
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