I don't sense that's what happened... maybe it did...
The thing that prompted my response on Tuesday was the "<snip> I consider
the affair ended. His feedback was his recourse. My patience is ended.
<snip>".
That was the call to arms.
Tom C.
----- Original Message -----
From: "Tom Rittenhouse" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Cc: "jd colour service" <[EMAIL PROTECTED]>
Sent: Thursday, July 12, 2001 2:33 PM
Subject: Re: Fw: Albano Garcia's Camera
> Interesting. I think JD Colour has some reason for anger
> here. As someone over in the corner there may remember, I
> suggested that we wait to letter-bomb them <g> until the
> more reasonable approach failed. I was ready to do so after
> their response to bucky showed up, but in the same batch
> there was a post that said JD Colour had agreed to reimburse
> Albano.
>
> One of the things I noted that many seem to have missed was
> that they guy said he was on vacation and would look into it
> when he got back. I certainly felt that he should be allowed
> a couple of weeks before we inundated him with e-mail.
>
> Unlike many on the list I believe that the threat of losing
> so many potential customers was not what made them change
> their minds. I like to think that that they thought
> something like this, "If so many people think we are wrong,
> maybe we are. Let's do the right thing."
>
> The thing to remember is that in the end JD Colour did the
> right thing. We all make mistakes all we can expect is that
> we do our best ot correct them. JD Color has done that.
>
> Aside to Albano, if the camera does show up eventually, I
> for one expect you to send it or the money back. Fair is
> fair.
> --Tom
>
>
> aimcompute wrote:
> >
> > Hi all,
> >
> > I thought I'd forward this e-mail I received from JD Colour to the list.
> > It just goes to show...
> >
> > Tom
> >
> > ----- Original Message -----
> > From: "jd colour service" <[EMAIL PROTECTED]>
> > To: "TC" <[EMAIL PROTECTED]>
> > Sent: Thursday, July 12, 2001 9:12 AM
> > Subject: Re: Albano Garcia's Camera
> >
> > > Thomas,
> > > I understand that sometimes it takes a while to compose such an
eloquent
> > > letter but you should have kept in contact with your mailing list.
The
> > > issue has been settled and one of your members named Mike Bromm, a
> > > reasonable individual from Vancouver Canada is acting as an
intermediary
> > > between Mr. Garcia and I . A money order for the full amount has been
> > > issued and is on it's way to Mike in Vancouver by express post. Call
off
> > > your dogs. You don't know me and have never done business with JD
Colour
> > > Service so to alienate you does not upset me. The fact that some rude
and
> > > reactionary members of your mailing list threatened to slander me and
> > black
> > > list me and in one case drive 5 hours to meet with me personally leads
me
> > to
> > > wonder what kind of people are in you mailing group anyway. Mr. Bromm
is
> > a
> > > reasonable character and so am I so we would likely have worked such
> > things
> > > out without such drabble and drama. But thanks ever so much for your
> > > belated contribution to the harassment campaign.
> > > Have a lovely day,
> > > Kevin
> > > ----- Original Message -----
> > > From: "TC" <[EMAIL PROTECTED]>
> > > To: <[EMAIL PROTECTED]>
> > > Sent: Tuesday, July 10, 2001 1:08 PM
> > > Subject: Albano Garcia's Camera
> > >
> > >
> > > > Dear Sir,
> > > >
> > > > In regard to your transaction with Mr. Albano Garcia - As a member
of
> > the
> > > > Pentax Discussion Mailing List, I am quite disturbed by your
apparent
> > > > unwillingness to exercise reason, common sense, ethical business
> > > practices,
> > > > and at the very least treat others as you would wish to be treated
if
> > you
> > > > were in their shoes.
> > > >
> > > > You have alienated an entire group of potential customers (probably
the
> > > > largest organized group of Pentax owners on the planet)... over
what?
> > One
> > > > item that went missing. Is it worth it? This group peruses e-bay
on a
> > > > daily, around the clock basis, looking for Pentax gear. Your
reputation
> > as
> > > a
> > > > trustworthy business is at stake.
> > > >
> > > > To say that Mr. Garcia's recourse was to leave negative feedback
> > > > demonstrates how negligent you are in this matter. You took his
money.
> > > He
> > > > did not receive the goods. How you can possibly believe that to be
fair
> > > to
> > > > Mr. Garcia, is beyond me. It would seem to me that satisfying the
one
> > > > customer who is a victim of a lost package or theft in the mail
system,
> > > and
> > > > maintaining a reputation is worth far more than whatever the minimal
> > price
> > > > of the item was.
> > > >
> > > > You can be assured that each and every of the 300+ members of this
list
> > > will
> > > > steer clear of any future actions you present.
> > > >
> > > > Thomas Cakalic
> > > >
> > > >
> > > >
> > > > Bob,
> > > > > I have been informed by another of the letter writers in this
campaign
> > > > that
> > > > > the Law in Alberta considers the item delivered to the customer at
the
> > > > > moment it is placed in the care of the shipping company. Further
I
> > have
> > > > > received such grief from members of this Pentax mailing list as
well
> > as
> > > > Bad
> > > > > feedback from Mr. Garcia so I consider the affair ended. His
feedback
> > > was
> > > > > his recourse. My patience is ended. I will no longer sell items
> > world
> > > > > wide. Because of him south America is off limits.
> > > > > Kevin
> -
> This message is from the Pentax-Discuss Mail List. To unsubscribe,
> go to http://www.pdml.net and follow the directions. Don't forget to
> visit the Pentax Users' Gallery at http://pug.komkon.org .
>
>
-
This message is from the Pentax-Discuss Mail List. To unsubscribe,
go to http://www.pdml.net and follow the directions. Don't forget to
visit the Pentax Users' Gallery at http://pug.komkon.org .
