My response to Kevin.
----- Original Message -----
From: "TC" <[EMAIL PROTECTED]>
To: "jd colour service" <[EMAIL PROTECTED]>
Sent: Thursday, July 12, 2001 9:53 AM
Subject: Re: Albano Garcia's Camera
> Kevin,
>
> It's too bad you didn't act reasonably with Mr. Garcia in the first place.
> Other people would not have had to waste their time getting involved. I
am
> in contact with my list, it's possible you received or read my e-mail
after
> the fact. I was aware of the resolution within 1/2 hour of it occurring.
> My e-mail preceded it.
>
> It wasn't a threat. Nobody wants to do business with an individual or
> company that does not put their customer's interests first. At the time,
> you obviously were not.
>
> Tom
>
>
>
> ----- Original Message -----
> From: "jd colour service" <[EMAIL PROTECTED]>
> To: "TC" <[EMAIL PROTECTED]>
> Sent: Thursday, July 12, 2001 9:12 AM
> Subject: Re: Albano Garcia's Camera
>
>
> > Thomas,
> > I understand that sometimes it takes a while to compose such an eloquent
> > letter but you should have kept in contact with your mailing list. The
> > issue has been settled and one of your members named Mike Bromm, a
> > reasonable individual from Vancouver Canada is acting as an intermediary
> > between Mr. Garcia and I . A money order for the full amount has been
> > issued and is on it's way to Mike in Vancouver by express post. Call
off
> > your dogs. You don't know me and have never done business with JD
Colour
> > Service so to alienate you does not upset me. The fact that some rude
and
> > reactionary members of your mailing list threatened to slander me and
> black
> > list me and in one case drive 5 hours to meet with me personally leads
me
> to
> > wonder what kind of people are in you mailing group anyway. Mr. Bromm
is
> a
> > reasonable character and so am I so we would likely have worked such
> things
> > out without such drabble and drama. But thanks ever so much for your
> > belated contribution to the harassment campaign.
> > Have a lovely day,
> > Kevin
> > ----- Original Message -----
> > From: "TC" <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>
> > Sent: Tuesday, July 10, 2001 1:08 PM
> > Subject: Albano Garcia's Camera
> >
> >
> > > Dear Sir,
> > >
> > > In regard to your transaction with Mr. Albano Garcia - As a member of
> the
> > > Pentax Discussion Mailing List, I am quite disturbed by your apparent
> > > unwillingness to exercise reason, common sense, ethical business
> > practices,
> > > and at the very least treat others as you would wish to be treated if
> you
> > > were in their shoes.
> > >
> > > You have alienated an entire group of potential customers (probably
the
> > > largest organized group of Pentax owners on the planet)... over what?
> One
> > > item that went missing. Is it worth it? This group peruses e-bay on
a
> > > daily, around the clock basis, looking for Pentax gear. Your
reputation
> as
> > a
> > > trustworthy business is at stake.
> > >
> > > To say that Mr. Garcia's recourse was to leave negative feedback
> > > demonstrates how negligent you are in this matter. You took his
money.
> > He
> > > did not receive the goods. How you can possibly believe that to be
fair
> > to
> > > Mr. Garcia, is beyond me. It would seem to me that satisfying the one
> > > customer who is a victim of a lost package or theft in the mail
system,
> > and
> > > maintaining a reputation is worth far more than whatever the minimal
> price
> > > of the item was.
> > >
> > > You can be assured that each and every of the 300+ members of this
list
> > will
> > > steer clear of any future actions you present.
> > >
> > > Thomas Cakalic
> > >
> > >
> > >
> > > Bob,
> > > > I have been informed by another of the letter writers in this
campaign
> > > that
> > > > the Law in Alberta considers the item delivered to the customer at
the
> > > > moment it is placed in the care of the shipping company. Further I
> have
> > > > received such grief from members of this Pentax mailing list as well
> as
> > > Bad
> > > > feedback from Mr. Garcia so I consider the affair ended. His
feedback
> > was
> > > > his recourse. My patience is ended. I will no longer sell items
> world
> > > > wide. Because of him south America is off limits.
> > > > Kevin
> > >
> > >
> >
> >
>
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