At 9:51 AM +0100 9/15/06, Kostas Kavoussanakis wrote: >On Fri, 15 Sep 2006, Cotty wrote: > >> On 15/9/06, mike wilson, discombobulated, unleashed: >> >>> Come and buy it in the UK. _Then_ you'll find out what ripoff means. >> >> I used to agree with that, but lately my outlook has changed. >> >> If I buy a camera from a retailer, and it breaks, my first and only port >> of call is back to the retailer. They have a statutory duty to sell >> goods fit for the purpose for which they were intended. They sort it out >> and either refund or replace, certainly within the first year. >> >> We pay a general premium on this. Any comments? > >Just a question: is that not the case if you live in the States and >buy from (say) John Celio's down the road?
Not in my experience. It is entirely up to the individual policy and goodwill of the retailer and your relationship with them. They are just as likely to tell you to send it back to the manufacturer directly - at your expense - and hope it's still under warranty. Caveat Emptor! -- Steve Sharpe [EMAIL PROTECTED] http://earth.delith.com/photo_gallery.html -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net
