On Sep 28, 2006, at 11:20 AM, Ann Sanfedele wrote: > I just woke up - I qualify for canceling without penalty as > long as I bring the > modem back today, I think -- I have to check again.
Why should you have to make a trip to their place? They caused the problem, not you! You need to be meaner, Ann. I'd tell them to come pick it up if it was me. Example: I used to go through the drive through at a local fast food place sometimes in the morning to pick up breakfast. One morning I got to my studio only to find the wrong order in the bag. I'd paid for the right order, but they gave me the wrong bag. I got on the phone and called them and asked for the manager. He said to bring it back and they'd give me the right stuff. I told him it was their fault and I expected them to deliver the right order. Ten minutes later one of their people was at my door with the correct order and left with the other bag. I have a very low tolerance for people who screw up and want to intrude on me to fix their mistakes. Bob -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net
