William Robb wrote:
Doesn't Israel have any sort of consumer protection laws?
Here's how it works in Canada:
I go into a store and ask for a lens.
They will probably have to order it in, unless it is consumer glass.
When it arrives, I go to the store and mount it to my camera. I go out
to the parking lot and take a few snapshots of the brick wall of the
store across the lot.
If it looks good on the review screen I buy the lens.
Now this is where it gets nice for the buyer.
We have a set of consumer laws that state that if the product isn't
usable for the purpose for which it was sold, the seller must give a
refund within a reasonable time frame (several days at least).
So, if in the course of using my new lens, I notice a defect which
compromises it's usability, it goes back to the store, I get a refund,
and they order me a new lens, which then repeats the process.
It sounds like Israeli consumer laws favour protecting the merchant over
the buyer.
There is probably a cliche or two in there someplace.
William Robb
Of course we have laws that are supposed to protect the consumer.
However, like Cotty explained in his example, too many people have
abused these laws and they have been 'changed' to 'protect' the seller
from 'anal' buyers.
You see, the same moment I walk out of the store and return, say on the
next day, for whatever it is worth, I could've abused the lens all the
way through, cleaned it up some and come to the seller saying that it is
defective. There were cases when I would explicitly agree with the
seller (of non-photographic items) that I shall be sure to thoroughly
try the item during a day, at most two and then either I come and they
replace it, or I accept that it is fully ok with all the consequences.
Like I said, I placed an order for the Tamron 17-50/2.8 with one of the
stores and I will see how it works out. I am going to have to discuss
this issue with this shop anyway. If anything interesting turns out, I'd
report it to the list just for sake of curiosity.
Boris
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