----- Original Message ----- From: "Bill Owens"
Subject: Poor FEDEX service
My PDML annual was supposedly delivered at 1:28 this afternoon and left at my front door. I've been home all day and there is no package at my front door. A phone call to their so called customer service department told me that I would have to wait until the driver returned tomorrow to find out the dispostion. I wonder if FEDEX will reimburse me for the cost of the book if they can't locate it? Never had this kind of problem with UPS.
If it's any consolation, I've had nothing but good experience with Fed/Ex and nothing but bad experience with UPS.
William Robb
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