Larry, Why did you send the camera in with all that stuff on and in it? You were begging to have it get lost.
When I've sent cameras for service, they've gone with the stock focus screen and a body cap. That's it. Rick http://photo.net/photos/RickW --- On Thu, 6/18/09, Larry Colen <[email protected]> wrote: > I recently whined about my luck with > Pentax Support regarding the > rework of my K20D. Before I sent it back I had asked about > the 3-4 > week wait, and they told me that service would be > expedited. About > five weeks later I still hadn't heard anything. > > The next day, I got an email from John Carlson, who had > seen my post > asked about the service order number and after rattling > some cages > sent me a note that he didn't know what was wrong with my > camera, but > on the 11th, they had sent me a new K20D as a replacement. > > I asked him about the katzeye in my old camera, he poked > around and > told me that they had been able to recover it and it would > arrive > presently in a separate shipment. > > The camera showed up yesterday, brand new, and working like > a > champ. It did not, however, have the battery, troublesome > SD card, > tamrac quick release strap mounts, or the plug that covers > the battery > grip mount on the bottom of the camera. I haven't heard > back from them > on those issues, but even if they are lost, I still came > out ahead for > someone who did something blazingly stupid and ended up > getting a new > camera for basically $300. > > While I have definitely had some frustrations with Pentax > Service, I > am impressed by John's personal attention and the final > resolution. Since the S/N has been changed, I'm afraid I > might have > some work getting the extra two years of warranty that came > with this > body, applied to the new one. > > > -- > The fastest way to get your question answered on the net is > to post > the wrong answer. > Larry Colen > [email protected] > http://www.red4est.com/lrc > > > -- > PDML Pentax-Discuss Mail List > [email protected] > http://pdml.net/mailman/listinfo/pdml_pdml.net > to UNSUBSCRIBE from the PDML, please visit the link > directly above and follow the directions. > -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
