> On Apr 23, 2016, at 8:40 AM, Daniel J. Matyola <[email protected]> wrote: > > On Fri, Apr 22, 2016 at 8:32 PM, Bill <[email protected]> wrote: >> How the hell did these people get a reputation for making equipment that >> "just works"? > > Strange, but my experience is just the opposite, as is that of my wife > and adult son. I've never had any problem with a new apple device. > > The most important part of any Apple product, of course is the > service. A couple of years ago, I bought my wife an iPad for > Christmas. 13 month later, the camera stopped working. Even though > it was out of warranty by a month, she took it in to the local Apple > Store. After telling here it was out of warranty, they examined it, > said "This shouldn't happen," replace it, free, with a new unit of he > latest version, transferred all her files on the spot, and said "Sorry > for the trouble you had." They may have looked up our account and > seen how many apple products we have purchased since 1981, but even > so, that is great customer service. > > We use Dell PCs in my office, and those things really are crap. > > > Dan Matyola > http://www.pentaxphotogallery.com/danieljmatyola
Meg had a MacBook (their low-end laptop). Three years old, two years past any warranty. It started to make too much noise, overheat. Took it to the Apple store. They replaced the fan. No charge. Still had overheating problems. They replaced the motherboard (which included the fan controller). No charge. Problem fixed. At this point I have been a Mac user for 30 years, an iPhone user for 6-7 years, an iPad user for 3-4 years. And an Apple Watch user for 6 months or so. They all just work, and work well together. I will admit to being a bit baffled sometimes by the effects of random unintended finger movements on the iOS devices! And I agree with Cotty that the iPhone 6 is a bit too large; I’ll switch to the newly released downsized version as soon as it is economically feasible. But other than that I am a happy customer (and shareholder). Side note: when I upgraded my iPad last fall, I went through the process of cleaning out the old one, so it behaved as a like-new machine when turning it on. That one went to a six-year-old grand-nephew for Christmas. He had no problem getting it up and running. stan -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
