My response quite obviously wasn't in regard to the problem or it's solution 
but rather to the crude disparagement of the companies that my city's economy 
depends on. I consider facts important. Real data preempts misinformation. My 
words may have been slight aggressive. His were ugly and obscene.

Paul via phone

> On Dec 16, 2016, at 12:26 PM, Jostein Øksne <[email protected]> wrote:
> 
> Gee, what a way to respond to a person who is glad to have his problem 
> solved...
> Jostein 
> 
> Den 16. desember 2016 00.43.19 CET, skrev Paul Stenquist 
> <[email protected]>:
>> The frigid temperatures you have to live with have evidently led to
>> confused thinking. One person’s experience is no substitute for data.
>> I’m not a fan of any car company — I’ve worked for them all and they’ve
>> all been tough clients at times. But I don’t like bullshit. Here are
>> some hard facts about dependability gleaned from the experience of
>> many: 
>> http://www.jdpower.com/cars/awards/Vehicle-Dependability-Study-(VDS)-by-Category/843ENG
>> 
>> But if you like one owner experiences, I can tell you my 2014 Equinox
>> has never required service in the three years I’ve owned it. Oh, and
>> my’55 Chevy had never required service in the 16 years I’ve owned it.
>> But that’s just one man’s experience, so like your experience with GM,
>> it’s meaningless.
>> 
>> all
>>> On Dec 15, 2016, at 6:02 PM, Bill <[email protected]>
>> wrote:
>>> 
>>>> On 12/15/2016 10:36 AM, Gonz wrote:
>>>> Yes, its possible that there is a short somewhere that is getting
>> hot,
>>>> but not in the right place to function as a block heater.  I would
>>>> suspect that something else is going on, like maybe the oil
>> viscosity
>>>> is too high.  This would make it very difficult to start in cold
>>>> weather.
>>>> 
>>> 
>>> We have an answer. The poor thing had to be towed to the dealership
>> last night. They checked it over very thoroughly.
>>> The block heater was functioning perfectly, the problem was, it
>> hadn't been installed correctly at the Cummins factory, and when the
>> engine had been installed it had fallen out.
>>> So, they are getting me a new one.  Unfortunately, they are on back
>> order.
>>> They are also checking on the oil viscosity to see if a lighter oil
>> might be needed.
>>> Meanwhile, I have a 2017 Rogue, which is a cool little car.
>>> If the block heater is going to take more than a few days to arrive,
>> they have offered me another truck until mine is fixed.
>>> This is why I have driven Nissans for a quarter century.
>>> Any company looks good when things are going well, it's when the
>> inevitable happens and something goes sideways that you see what kind
>> of company they are.
>>> When my self destructing Pontiac was going in for repairs every other
>> day, GM blew me off.
>>> Which is why friends don't let friends buy a GM vehicle.
>>> 
>>> 
>>> 
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> 
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> 
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