Hello,

On 07/23/2002 02:40 AM, Miguel Cruz wrote:
> On Sun, 21 Jul 2002, Richard Lynch wrote:
> 
>>Actually, though, when my clients insist on HTML email, I just tell
>>them:  "No.  If you want that feature, you'll have to hire somebody else
>>to do it.  I've already explained why."  I don't think I've lost a
>>single client that way -- Every one of them has re-considered my advice,
>>and outright refusal, and decided maybe I *do* know what the hell I'm
>>talking about.  YMMV.
> 
> 
> I agree with everything you say. Furthermore, I think that when I'm being 
> paid for my expertise, I have a specific responsibility to stop people 
> from doing stupid things, even if they do happen to really want them. 
> There is no honor - and in the long term, no future - in casting aside my 
> better judgment because I once read that "the customer is always right."

It is good when you can discourage your customers to use a certain wide 
spread technology for good reasons and still get paid for that.

Anyway, would you object to develop a system for a customer where it is 
needed to send messages to clients that do not oppose to receive 
messages in HTML? If so, why?


-- 

Regards,
Manuel Lemos


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