On Sun, Mar 31, 2002 at 01:59:46PM +0800, [EMAIL PROTECTED] said:

>> don't even see a lot of thank you's.  of course some 'takers' don't 
>> even want to see thank you's in the list.
> Someone gave them answers. It would make sense
> that they would at least help by summarizing
> the answers instead of multiple answers to a
> problem.

While a good idea, summaries often go hand-in-hand with an off-list answer 
policy. Questions are usually tagged "Reply to me off-list; I'll post a 
summary in a week". I tend to prefer on-list replies more, though.. <g>

However, if the summary is helpful and not just cut-and-paste (no summaries 
should be cut-and-paste, anyway!) it would be extremely helpful for Googlers
and other people searching through the archives.

If we can tag such summaries with, say, [SUMMARY] in the subject line, or 
otherwise clearly indicate that this is a useful message, that would go a 
fair bit of a way toward making info available.

> That would be exactly solved if the askers
> summarize the answers. In the Sun managers list,
> the poster would also show the best answer.

So definitely this approach requires more thinking than the save-to-a-mailbox-
and-post-in-one-fell-swoop thing I've also seen on some other mailing lists.
(People who do that usually get, ahem, gently reminded never to do that again.)
Likewise, people who reply with one-liners really should consider their
reply carefully - "Thanks!" is probably better off in private, although when
searching for information on the Net I've also found "Thanks!" to be a pretty
good indicator of what worked, especially since "Thanks!" one-liners tend to
quote whole messages.. <wry grin>

--------------------------------------------------------------------
Sacha Chua <[EMAIL PROTECTED]>         4 BS CS Ateneo geek =)
Ateneo Cervini-Eliazo Networks (ACENT) tel: 63(2) 426-6001 loc 5925
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Philippine Linux Users Group. Web site and archives at http://plug.linux.org.ph
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