Looking for an end user document/book that's distribution agnostic. Focused
on basics, such as how to view a PDF file.

This for someone who knows how to use a web browser and can use
> Callibre Writer on rare occasions but doesn't understand the different file
> types and
> how to access them.
>
> Suggestions, please.
>

Based on the above, any modern user-friendliness distro this user is likely
to use will most likely have all the apps for common file types.

Here's a really simple way to know what app to use for a file. Just type
the file extension into the start menu search bar.

mp3 lists music player app
pdf lists the pdf app
xl lists the spreadsheet app

The other thing is most start menus will have the apps grouped so a user
may not now the difference between a gif and jpg but under Graphics menu is
Gimp image editor.

The really tricky part of this is that they are often times many different
apps for the same file type that are either written for specific desktop
enviro and/or different features for the user.

An easy example we all know is apps that allow you to view a PDF and apps
that you can use to edit them, that aren't a complete nightmare to use.

Last consideration is that if I knew I was going to get the support calls
for this user, I'd install the least amount of apps necessary and the most
basic and simplest apps so they user couldn't get into too much app
specific trouble.

You can also install Linux distros that were specifically developed for
people moving from MS WIN or Apple systems.

Here's one such list and Mint is not in the top 3:
maketecheasier.com/best-linux-distro-for-windows-users/
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