What Linux distro are you using?

On Fri, Apr 3, 2020, 09:39 Michael Barnes <[email protected]> wrote:

> On Thu, Apr 2, 2020 at 8:44 AM Ben Koenig <[email protected]> wrote:
>
> > Is this printer the  HP Color Laserjet 2600n that started printing washed
> > out colors for no reason?
> >
> > On Thu, Apr 2, 2020 at 12:54 AM Michael Barnes <[email protected]>
> > wrote:
> >
> > > On Wed, Apr 1, 2020 at 9:00 AM Rich Shepard <[email protected]>
> > > wrote:
> > >
> > > > On Wed, 1 Apr 2020, Michael Barnes wrote:
> > > >
> > > > > Everything was working fine until I changed routers about six
> months
> > > ago
> > > > > and had to change the ip address for the printer. Nothing related
> to
> > > the
> > > > > printer has worked right since.
> > > >
> > > > Michael,
> > > >
> > > > I don't know how Mint does things so my thoughts might not apply.
> > > >
> > > > This looks like a local, LAN, issue. Do you have an /etc/hosts file
> or
> > > does
> > > > your router hand out local IP addresses via dhcpd?
> > > >
> > > > Can you ping the printer's IP address or hostname?
> > > >
> > > > Do you have an /etc/resolv.conf file? If so, what sayeth it?
> > > >
> > > > Regards,
> > > >
> > > > Rich
> > > >
> > >
> > > It has nothing to do with the network. It is  a problem with  printing
> > from
> > > this computer. I can ping the printer and I can bring up the printer
> > > config/status web page. It is not communication. It is an hplip/cups
> > issue.
> > >
> > > Michael
> > > ________
> >
>
> Yes, this is a continuation of the original issue.
>
> To recap:
> About six months or so ago I replaced my router, which required changing
> the IP address on my printer. After the IP address change, the print became
> washed out with a yellow/greenish tint. At first I thought it was a printer
> problem. Later, I discovered that it printed fine from my other computers.
> It was suggested several times it may be a driver problem. I had asked how
> to update or otherwise fix the driver problem, but got no replies. I got by
> with it for a while as the colors were not a big issue at the time.
> Recently, I had to change routers again, with IP address changes as well.
> From several other sources I was recommended to visit a web page that
> discussed updating hplip. I followed the instructions there and installed
> the latest version of hplip. The installation removed the previous version
> of hplip and my previous printer information. Following the listed
> procedure, it progressed fine until it started the printer install. Once it
> discovered my printer, it said a special binary plugin was required and
> proceeded to install it. The installation was successful, but it again said
> the binary plugin was required. This repeated a number of times, plugin
> required, install plugin, plugin installation successful, plugin required,
> install... ad nauseum. Some Internet searches revealed many people had
> experienced this behavior over at least eight years, but the complaints
> were never answered or solved.
>
> So, I tried to use cups and skip hplip. The various instructions all say to
> go to localhost:631 for the web interface to cups. I verified cups is
> installed and running. When I bring up the web interface, the opening pages
> displays fine. However, any local link I click on simply goes to a page
> that says "Not Found". Remote links to forums, cups websites, etc. all work
> fine. There are a variety of help files, which I located at
> /usr/share/cups/doc-root/help/. I can browse directly to that folder and
> display the various helpfiles directly, but not through the localhost:631
> home page. The  add printer command Adding Printers and Classes
> <http://localhost:631/admin>(localhost:631/Admin) also says not found.
>
> Now, neither hplip nor cups seem to be able to add my printer and I cannot
> print at all from this computer. I think my next step might be to try to
> remove hplip completely and reinstall cups and go that route. My other two
> Mint computers do not seem to have hplip installed but only use cups and
> they print just fine.
>
> We'll see.
>
> Michael
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