Sorry for so many emails on this subject....  I can definitely recreate
part of this by doing the following:

When "Connecting to mail.xxxx.xxx" status is up, disconnect from the
internet...  Then close Powermail.. It will complain (rightfully so)
about being connected...

The next time powermail starts up, it will attempt to connect and send
this emails...  

All of this behaves correctly... But, what I think is going on is
_something_ inside of Powermail is not correctly toggling whatever bits
are used to keep track of if an email is being sent or not.. 

I notice that if the email is properly aborted the icon changes to an
"alarm clock" type of icon... If it is trying to send it, it looks like a
lightning bolt...  When I experience this problem the suspect messages
all have lightning bolts for their icons, indicating to me that something
has toggle the bit saying "hey, we're sending this message now", even
though the actual steps necessary to send it are not getting kicked off -
or somehow did not get "reset" back to a different status based on some
error which occurred during the transfer (SMTP server timeout for example?)...

.....  you know what... I think I just figured out the "bug"......

It seems to croak on certain types of emails, with the following headers
(the total message size is usually about 20k):

------------------ RFC822 Header Follows ------------------
Return-Path: <[EMAIL PROTECTED]>
Delivered-To: [EMAIL PROTECTED]
Received: (qmail 37528 invoked from network); 20 May 2003 19:49:20 -0000
Received: from unknown (HELO www.runrev.com) (64.23.0.192)
  by net-virtual.com with SMTP; 20 May 2003 19:49:20 -0000
Received: from www.runrev.com (IDENT:[EMAIL PROTECTED]
[127.0.0.1])
        by www.runrev.com (8.9.3/8.9.3) with ESMTP id OAA03159;
        Tue, 20 May 2003 14:29:28 -0400
Date: Tue, 20 May 2003 14:29:28 -0400
Message-Id: <[EMAIL PROTECTED]>
From: [EMAIL PROTECTED]
Subject: use-revolution digest, Vol 1 #1373 - 17 msgs
X-Mailer: Mailman v2.0.8
MIME-version: 1.0
Content-type: text/plain
To: [email protected]
Sender: [EMAIL PROTECTED]
Errors-To: [EMAIL PROTECTED]
X-BeenThere: [email protected]
X-Mailman-Version: 2.0.8
Precedence: bulk
Reply-To: [email protected]
X-Reply-To: [email protected]
List-Help: <mailto:[EMAIL PROTECTED]>
List-Post: <mailto:[email protected]>
List-Subscribe: <http://lists.runrev.com/mailman/listinfo/use-revolution>,
        <mailto:[EMAIL PROTECTED]>
List-Id: How to use Revolution <use-revolution.lists.runrev.com>
List-Unsubscribe: <http://lists.runrev.com/mailman/listinfo/use-revolution>,
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-----------------------------------------------------------

To reproduce this problem 100% of the time:

Step #1: Reply to/redirect an email which was received with headers
similar to the above.  During the send "cancel" it.
Step #2: Now send another email.  Notice now no emails are sending out of
the system..

It is notable that sending/replying to/redirecting other emails and
performing the above 2 steps does NOT cause this lock situation... So
either it is something in this email header or the email itself (unlikely
because the email is basically pure text)...

I hope this helps, I just stumbled across it....

I can't debug this further because I can't figure out how to manually add
headers to an outgoing email -- is it possible?...

- Greg

>I stand corrected on one point:
>
>Apparently this is NOT reproducable in the manner I specified below... 
>It must have been a fluke that it failed so many times.. I just tried it
>again and everything worked fine...
>
>- Greg
>
>>Marlyse,
>>
>>I really appreciate your help.. I will do the best I can to answer your
>>questions...
>>
>>>I think it changed it's location. Was talking about the Immediately when
>>>queued option. 
>>>
>>>So you have that ENabled? With other words, you compose a message and hit
>>>send and it will close the message and automatically begin sending that
>>>message? 
>>
>>Yes, I have that enabled.. If no messages are in my "Out Tray", it
>>becomes bold and the message goes into a "Waiting" status...
>>
>>>
>>>How come so many messages add up then in the Outbox? Still trying to get
>>>a picture of your setup.
>>
>>Because when they enter the "Out Tray", they are stuck in this "waiting"
>>status...  I was actually playing around trying to recreate this and I
>>think I figured out a reliable way to recreate this problem: send an
>>email and cancel the send before it is finished...  The message will be
>>in a "Waiting" status and when you exit Powermail it will complain about
>>"being connected"...  If you continue to send email, it will eventually
>>get corrupted enough that you need to disable the outgoing queue in order
>>to get things cleaned up...
>>
>>NOTE: I do NOT cancel my emails when they send...  But, it does try to
>>send emails when I am downloading from other accounts, so perhaps it is
>>unable to connect to the SMTP server because of POP3 traffic - but I am
>>just speculating here...
>>
>>>
>>>You have some settings where you could play around with and see if that
>>>changes anything, namely: 
>>>
>>>"Retrieve/Send from/to multiple accounts" set it to NOT simultaneously
>>>(under sheduling these options are). Sometimes sending simultaneously can
>>>hang up an account and get stuff into an endless loop.
>>
>>Yeah, I have this set already....
>>
>>>
>>>Are you continously on a connection, or dialing up each time when sending?
>>
>>I have a FreeBSD system which connects to the internet.. All of my
>>computers connect through this central gateway... 
>>
>>NOTE: I am sure this is NOT the problem.. I do not experience problems
>>with any other application on any of the systems which use this gateway/
>>router to connect to the internet...  Though, the connection does go up
>>and down - it is always up when I am checking/responding to email..
>>
>>>
>>>The problem doesn't make sense to me - and the last time we had one of
>>>these, it turned out to be something quite simple. Thus my questions for
>>>details on the problem and your specific setup and which specific
>>>situation creates the problem.
>>
>>It seems like a bug/poor design to me, but that's just my gut feeling....
>>
>>>
>>>---marlyse


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