> I have a Canon 1Ds that developed a sensor fault last month. The sensor was > replaced under warranty. The new sensor is also faulty (with a fault that > Canon have never heard of) and this time there are no more sensors available > until February 2004. I bought the camera from Leeds (who don't exist now). > Any ideas what I should do, given that I've got digital jobs booked in most > days? Canon seem to be unavailable for comment at the moment. Meanwhile I'm > stuck with a �5500 lump of virtually useless metal & plastic, and there are > no 1Ds's available as replacement even if they would agree to give me one or > even sell me one. I don't want to have to rely on my 10D as back up as it > just isn't up to the job (way to slow to write to the card).
Dear Jo As I've been assured by Paul Day 0121 335 8107 Leeds still exist. I bought my 1Ds through a business that they sold and I am trying to clarify the warranty position, without success so far. Have you tried Canon service in Borehamwood? Are you a CPS member? Did you buy with a credit card? Under EC legislation you're entitled to a full refund under six months if the product was faulty at the time of manufacture, as yours must have been. Don't be put off!!! Good luck Andrew =============================================================== GO TO http://www.prodig.org for ~ GUIDELINES ~ un/SUBSCRIBING ~ ITEMS for SALE
